Project Management ArticlesJul 22nd 2008
No two projects are the same but acknowledging these truths of project management might help you deal with the uncontrollable Your project plan will change The sooner as a project manager you learn to except that your project plan is not the declaration of independence but rather a living breathing document open to misinterpretation and change the sooner you can get on with the important business of dealing with those miscommunications and changes If its...read more Jul 2nd 2008
There are various factors that should be in place to ensure that a project is successful For a project to succeed it has to be well-aligned with the business plan and the Black Belts should be adequately trained - along with the commitment of senior management and a connected Champion The champion is generally a person in a senior position like a senior manager or someone else who has the Six Sigma vision They are...read more Jul 2nd 2008
Six Sigma Black Belts act as change agents They are looked upon as prospective leadership material in areas other than Six Sigma also They are knowledgeable and skilled in the use of Six Sigma tools and methods When you are selecting Six Sigma Black Belt candidates you need to look broadly at some of the attributes like the personal attributes of the candidate Six Sigma training technical ability experience and aptitude Black Belts will typically...read more Jul 2nd 2008
The most important factor in getting the relevant information is asking the right questions The right questions help the respondents to understand it and answer accordingly Consider a situation where a help desk technician receives a call from a frantic customer saying she has spilled coffee onto a keyboard The technician in this situation should think and dig deeper for more information about the keyboard The technician then instructs the customer to clean it with...read more Jul 2nd 2008
Regular communication in each phase of the Six Sigma project is of great importance to facilitate the change without much resistance Including a communication strategy in the project charter is advisable to provide guidelines to the employees responsible for carrying out the project The employees will have many questions in mind when a Six Sigma project is launched in an organization They will want to know things such as what is Six Sigma is it...read more Jul 2nd 2008
All of the Belts play various roles in the Six Sigma project Green Belts and Black Belts are allowed to commence expand and lead projects in their functional areas Project Implementation Green Belts are those employees who are trained to implement Six Sigma projects under the guidance of the Black Belts to achieve the desired goals They carry out these activities along with their regular responsibilities Green Belts spend around - percent of their time...read more Jul 2nd 2008
Telephone Surveys A telephone survey is a basic way to randomly select and carry out customer surveys The sample generated can be generalized to an entire target population A great example of this is if you want to carry out a survey of customers who have bought or have viewed a newly-launched product A standard questionnaire should be prepared and the interviewer makes phone calls to the customers and record the data on the basis...read more Jul 2nd 2008
Without the acceptance of employees Six Sigma process improvement is bound to fail Resistance to change has to be anticipated by the Six Sigma project team Resistance may be shown by employees by ignoring the new process disagreeing with the benefits or criticizing the new tools or software applications Communication is the Key Six Sigma team leaders must keep reminding employees of the vision of the organization It helps to maintain employee morale and belief...read more Jun 28th 2008
One of the main objectives is to achieve near-perfect business processes wherein the total number of defects never exceeds per million opportunities that might exist for such defects to occur For achieving this businesses mostly use Six Sigma methodologies such as DMAIC and DMADV Here's some more on the two methodologies to help you understand them better The DMAIC Methodology Short for Define Measure Analyze Improve and Control the DMAIC methodology is used when the...read more Jun 28th 2008
The commonalities basically are prescribed procedures that every business organization needs to follow in order to ensure the success of the ongoing project For better understanding let's try to shed some more light on this topic Ensuring Top Management Support This is necessary for every Six Sigma quality deployment project irrespective of the size or type of business Although most of the deployment-related work is done by ground staff top management support is still required...read more Jun 28th 2008
Process management involves the mapping of the processes from the beginning to the end executing the process managing the process and analyzing the process Execution of the process requires the responsibilities to be assigned to process owners and for them to be held accountable for it The processes are managed through information flow and related activities Based on the metrics process performance is analyzed for further improvements Traditional Functional Structure of Management In the traditional...read more Jun 28th 2008
For defining the Six Sigma projects senior management designs a project charter which clearly defines the specific goals and objectives of the project The project manager can then allocate the resources needed for the project to be completed in a specific time period If you want to define a Six Sigma project for your business you have three major considerations customer focus data and methodology Customer Focus For any organization customer satisfaction is very important...read more Jun 21st 2008
The Human Resource department is suited in two ways for Six Sigma projects One is implementation of a project in the HR activities and the second is the involvement of the HR department in carrying out some of the activities in the execution of Six Sigma project at the organizational level It has to be understood that though HR is not a huge department of the organization it has a huge effect on every organization...read more Jun 21st 2008
A well-defined and disciplined approach is necessary for successful project selection A wrong selection will be an absolute waste of your efforts as there will be no expected improvement You will encounter more roadblocks than the results you wish to achieve Depending upon the type of business you carry out and the magnitude of your operations you have to undertake the appropriate project You need to keep in mind two things - total customer satisfaction...read more Jun 21st 2008
You may be tempted to give all the credit to the expertise and skills of Six Sigma professionals such as Black Belts but what you probably do not realize is that most of their decisions related to quality improvements are in fact based on the collected statistical data Sometimes personal experiences and gut feelings can certainly make all the difference - but when the stakes are high not many Six Sigma professionals can afford to...read more |
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